441 E 8th St, Lima, Ohio, 45804
Health Partners of Western Ohio is a community-focused practice that many patients appreciate for its accessibility and inclusive care. Many patients praise the friendly staff and the convenience of having multiple services in one building. However, there are frequent complaints about administrative issues, such as difficulty reaching the office by phone, long wait times, and inconsistent provider quality. It is a practice that serves a vital role, but the administrative experience can be challenging.
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✓ What Works Well
✗ Areas to Improve
They are kind to everyone and do not discriminate.
The service is very slow and the wait times are long.
Great medical care, but the administrative side is a mess.