HealthFirst Family Care Center, Inc.
387 Quarry St, #100, Fall River, Massachusetts, 02723
HealthFirst Family Care Center has a very polarized reputation. Many patients love their specific doctors, citing excellent care and thoroughness. However, there is a significant amount of frustration regarding the administrative side, including long hold times, billing issues, and perceived rudeness from the support staff. It seems to be a place where the clinical care is often great, but the system around it is broken.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you find a doctor you like, stick with them, but be prepared to manage your own administrative follow-ups.
✓ What Works Well
- Excellent doctors
- Thorough care
- Efficient lab services
✗ Areas to Improve
- Poor phone communication
- Billing issues
- Rude support staff
- Why is it so hard to reach someone?
- Are they accepting new patients?
Great doctors, bad system
Billing is a nightmare
Staff needs better training
- Category Health & Medical
- City Fall River
- State Massachusetts
- Postcode 02723
- Country United States
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