Health & Medical · General Practice

Healthnet Medical Clinic

12730 I-10, Suite 306, San Antonio, Texas, 78230

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

Healthnet Medical Clinic is widely praised for its friendly, welcoming staff and efficient service. Patients often highlight the personal touch and the feeling of being truly listened to by providers like Gloria Herrera. However, there are significant complaints regarding billing transparency and administrative hurdles, with some patients feeling the clinic prioritizes business revenue over patient care. It's a spot-on choice for routine care, but keep an eye on your billing statements.

Our Review Process
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Most Relevant
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Newest
20
Highest
15
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We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 78/100
Admin Efficiency 55/100
Pro Tip

Always ask for an itemized bill and clarify if a visit is considered a routine physical or a separate office visit to avoid double billing.

Bilingual staff available
Specializes in dermatology and primary care
Pros & Cons

✓ What Works Well

  • Very friendly and personable staff
  • Quick appointment availability
  • Clean and well-organized facility

✗ Areas to Improve

  • Billing transparency issues
  • Excessive appointment requirements for refills
  • Communication gaps with insurance
Frequently Asked Questions
  • Why do I need an appointment just for a refill?
  • Are the billing practices transparent?
User Feedback

The staff is like family, but the billing department is a headache.

Great care, but they seem to want you in the office constantly.

Very efficient and kind, just watch out for hidden fees.

Location Details
Street: 12730 I-10, Suite 306
Neighborhood: Northwest San Antonio
City: San Antonio
State: Texas
Postcode: 78230
Country: United States
Location
12730 I-10 #306, San Antonio, TX 78230
Quick Info
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