12730 I-10, Suite 306, San Antonio, Texas, 78230
Healthnet Medical Clinic is widely praised for its friendly, welcoming staff and efficient service. Patients often highlight the personal touch and the feeling of being truly listened to by providers like Gloria Herrera. However, there are significant complaints regarding billing transparency and administrative hurdles, with some patients feeling the clinic prioritizes business revenue over patient care. It's a spot-on choice for routine care, but keep an eye on your billing statements.
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Always ask for an itemized bill and clarify if a visit is considered a routine physical or a separate office visit to avoid double billing.
✓ What Works Well
✗ Areas to Improve
The staff is like family, but the billing department is a headache.
Great care, but they seem to want you in the office constantly.
Very efficient and kind, just watch out for hidden fees.