Health & Medical · Community Health Center

HealthNet Southwest Health & Dental Center

1522 W Morris St, Indianapolis, Indiana, 46221

Google Maps Updated: 13 May 2026
Authenticity Score: 68/100
About

This clinic serves as a vital community resource, but it is currently struggling with severe administrative and operational challenges. While some patients report positive experiences with specific doctors, the majority of feedback points to rude staff, impossible-to-reach phone lines, and significant errors in medical records and prescription handling. It is a high-stress environment for both staff and patients.

Our Review Process
20
Most Relevant
16
Newest
16
Highest
20
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 65/100
Admin Efficiency 30/100
Pro Tip

If you have urgent medical needs, consider having your records ready to go elsewhere, as administrative delays are common.

High community need
Critical administrative failures
Pros & Cons

✓ What Works Well

  • Accessible for low-income patients
  • Some very kind individual doctors
  • Convenient location

✗ Areas to Improve

  • Extremely rude administrative staff
  • Poor record-keeping and billing
  • Unresponsive to urgent needs
Frequently Asked Questions
  • Why can't I get a call back?
  • How do I transfer my records to another clinic?
User Feedback

The doctors are okay, but the front office is a nightmare.

Impossible to get a prescription refilled on time.

Needs a complete overhaul of administrative processes.

Location Details
Street: 1522 W Morris St
City: Indianapolis
State: Indiana
Postcode: 46221
Country: United States
Location
1522 W Morris St, Indianapolis, IN 46221
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.