HealthPlus Urgent Care - Wilmington
234 Main St, Wilmington, Massachusetts, 01887
This facility is highly polarized. Many patients praise the medical staff for being thorough and kind, while others report significant issues with administrative errors, billing, and poor communication. It appears to be a convenient option for some, but the administrative inconsistencies are a major source of frustration for others.
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Always verify your insurance coverage and get a receipt for any payments made at the time of service.
✓ What Works Well
- Thorough and kind medical staff
- Easy online scheduling
- Clean and modern facility
✗ Areas to Improve
- Billing and insurance issues
- Poor communication and call-back times
- Inconsistent office hours
- Why am I getting billed for covered services?
- Are they actually open?
- How do I get my test results?
The doctors are great, but the billing is a nightmare.
Convenient location, but the service is hit or miss.
I've had good experiences, but I know others haven't.
- Category Health & Medical
- City Wilmington
- State Massachusetts
- Postcode 01887
- Country United States
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