Health & Medical · Primary Care

HealthPoint Federal Way

33431 13th Pl S, Federal Way, Washington, 98003

Google Maps Updated: 13 May 2026
Authenticity Score: 60/100
About

This clinic is highly controversial. While some patients have had positive experiences with specific providers, the overwhelming majority of reviews highlight severe administrative failures, including billing issues, long phone wait times, and unprofessional staff. Many patients feel their concerns are ignored and that the clinic is poorly managed.

Our Review Process
20
Most Relevant
12
Newest
20
Highest
20
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 50/100
Admin Efficiency 20/100
Pro Tip

If you must use this clinic, document every interaction and keep copies of all billing statements.

High administrative frustration
Inconsistent care quality
Pros & Cons

✓ What Works Well

  • Some friendly and professional staff
  • Convenient location
  • Comprehensive services

✗ Areas to Improve

  • Severe administrative and billing issues
  • Extremely long phone wait times
  • Unprofessional and rude staff
Frequently Asked Questions
  • How do I reach someone on the phone?
  • Are they accepting new patients?
  • How do I resolve a billing error?
User Feedback

Avoid this place if possible

Great doctors, but the office is a nightmare

Poor communication and management

Location Details
Street: 33431 13th Pl S
City: Federal Way
State: Washington
Postcode: 98003
Country: United States
Location
33431 13th Pl S, Federal Way, WA 98003
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.