121 Newport Town Centre, Newport, Tennessee, 37821
Healthstar Physicians Premier Medical is generally well-regarded for its caring and professional medical staff. Many patients appreciate the personalized attention and the thoroughness of the providers. However, the clinic has faced criticism regarding administrative communication, specifically unreturned phone calls and billing issues. It is a place where the clinical care is often excellent, but the office experience can be inconsistent.
If you have an urgent issue, try to follow up in person if phone communication is slow.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the admin is a mess.
They really listen to my concerns.
Billing is a constant headache.