HealthStone Primary Care Partners
1130 Bayview Dr, Fort Lauderdale, Florida, 33304
The clinical care provided by the doctors is generally well-regarded, with many patients feeling heard and respected. However, the practice is plagued by significant administrative issues, including rude front desk staff, difficulty with prescription refills, and poor communication. These operational failures are a major point of contention for many patients.
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If you have recurring prescription needs, plan well in advance and follow up multiple times to ensure the request is processed.
✓ What Works Well
- Attentive and knowledgeable doctors
- Personalized care
- Clean facility
✗ Areas to Improve
- Rude and unprofessional front desk
- Difficulty with prescription refills
- Poor communication and long wait times
- Why is it so hard to get a prescription refilled?
- Are they accepting new patients?
- How do I speak to a manager?
Doctors are great, staff is terrible.
Frustrating experience with administrative tasks.
Good care, but the office is disorganized.
- Category Health & Medical
- City Fort Lauderdale
- State Florida
- Postcode 33304
- Country United States
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