HealthTexas Primary Care Doctors (Blanco Clinic)
615 Northwest Loop 410, Suite 210, San Antonio, Texas, 78216
HealthTexas (Blanco Clinic) receives mixed reviews. Many patients praise Dr. Ortiz and the clinical staff for their professional and compassionate care. However, there are frequent complaints about rigid policies, billing issues, and administrative staff who can be rude or unhelpful, leading to a frustrating experience for some.
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Always arrive early for appointments to avoid being turned away due to strict late policies.
✓ What Works Well
- Professional and compassionate doctors
- Efficient and friendly clinical staff
- Good patient portal communication
✗ Areas to Improve
- Rigid appointment policies
- Billing and insurance transparency issues
- Occasional rude administrative staff
- Why was I denied care for being late?
- How do I resolve a billing discrepancy?
Dr. Ortiz is great, but the office policies are too strict.
The staff is hit or miss.
Billing is confusing and expensive.
- Category Health & Medical
- City San Antonio
- State Texas
- Postcode 78216
- Country United States
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