HealthTexas Primary Care Doctors (Stone Oak Clinic)
20821 US-281, Suite 122, San Antonio, Texas, 78258
HealthTexas at Stone Oak receives mixed reviews. Many patients love the medical care provided by Dr. Nguyen and Dr. Powell, citing thoroughness and empathy. However, there is a significant volume of complaints regarding administrative staff, billing errors, and poor communication, which has led some long-term patients to leave the practice.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Keep detailed records of your payments and bills, as billing errors are frequently reported.
✓ What Works Well
- Excellent medical providers
- Thorough and caring doctors
- Convenient lab services
✗ Areas to Improve
- Billing and administrative errors
- Poor communication from front desk
- Strict payment policies
- Why are there so many billing issues?
- Is the patient portal reliable?
Doctors are great, but the office staff is frustrating.
Billing department is difficult to deal with.
Care is top-notch when you get past the admin.
- Category Health & Medical
- City San Antonio
- State Texas
- Postcode 78258
- Country United States
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