3601 Broadway, New York, New York, 10031
This practice is praised for its beautiful, modern facility and friendly staff. Many patients appreciate the bilingual service and the high-tech equipment. However, there are recurring complaints regarding long wait times, occasional unprofessionalism from specific staff members, and some frustration with administrative communication.
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Try to book the first appointment of the day to avoid the inevitable afternoon backlog.
✓ What Works Well
✗ Areas to Improve
The new location is like a spa.
Dr. Martinez is knowledgeable, but the front desk can be hit or miss.
Great for routine care, but be prepared to wait.