Healthy Smiles Family Dental Care
1927 Irvin Cobb Dr, Suite 1, Paducah, Kentucky, 42003
Healthy Smiles Family Dental Care has a very polarized reputation. While some patients appreciate Dr. Riley's care, there are numerous reports of rude staff, poor communication, and billing issues. Many patients feel the office is more focused on money than patient care. It's a practice with significant administrative and customer service challenges.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Dr. Riley is professional
- Some staff are friendly
- Good for simple procedures
✗ Areas to Improve
- Rude and unprofessional staff
- Poor communication
- Billing and insurance issues
- Do they accept Medicaid?
- Why is the communication so poor?
The doctor is fine, but the front office staff is a nightmare.
They seem more interested in money than patient care.
Very unprofessional and rude.
- Category Health & Medical
- City Paducah
- State Kentucky
- Postcode 42003
- Country United States
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