Healthy Smiles
Health & Medical · Dentistry

Healthy Smiles

368 Franklin Ave, Hartford, Connecticut, 06114

Google Maps Updated: 14 May 2026
Authenticity Score: 78/100
About

Healthy Smiles receives highly polarized reviews. Many patients praise Dr. Desai for his thoroughness and the friendly office staff. However, a significant number of patients report aggressive upselling, billing disputes, and poor communication. Some patients feel the practice prioritizes profit over patient care, leading to a lack of trust for a portion of their clientele.

Our Review Process
20
Most Relevant
13
Newest
20
Highest
18
Lowest

We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 45/100
Pro Tip

Always get a second opinion if you are recommended extensive and costly treatment plans.

General dentistry
Patient-centered approach
Pros & Cons

✓ What Works Well

  • Friendly and welcoming staff
  • Thorough dental exams
  • Clean and inviting office

✗ Areas to Improve

  • Aggressive upselling of services
  • Billing and insurance disputes
  • Inconsistent communication
Frequently Asked Questions
  • Do you accept my insurance?
  • Why do I need this treatment?
User Feedback

Dr. Desai is very thorough

Staff is very supportive

Great dental work

Location Details
Street: 368 Franklin Ave
Neighborhood: Hartford
City: Hartford
State: Connecticut
Postcode: 06114
Country: United States
Location
368 Franklin Ave, Hartford, CT 06114
Quick Info
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