Healthy Smiles
184 Washington St, Dover, New Hampshire, 03820
Patients often describe the practice as friendly and welcoming, with many highlighting the gentle care provided by hygienists. However, there is a recurring theme of frustration regarding administrative policies, billing transparency, and scheduling rigidity. While the clinical care is generally well-regarded, the front-office experience is a significant pain point for many.
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Confirm all cancellation policies in writing to avoid unexpected fees.
✓ What Works Well
- Friendly and welcoming staff
- Gentle and thorough hygienists
- Good for anxious patients
✗ Areas to Improve
- Strict and sometimes unfair cancellation policies
- Billing and insurance communication issues
- Inconsistent front-desk service
- Do you accept my insurance?
- Why was I charged for a missed appointment?
Great hygienists, but the front office is difficult.
They are very kind to nervous patients.
Billing surprises are common.
- Category Health & Medical
- City Dover
- State New Hampshire
- Postcode 03820
- Country United States
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