5413 US-19, New Port Richey, Florida, 34652
The clinic receives mixed feedback, with a sharp divide between clinical care and administrative operations. Patients often praise Dr. Powers for his expertise and thoroughness, yet many express deep frustration with long wait times and poor front-desk communication. Some users feel the office operates like a factory, leading to a impersonal experience. While the medical outcomes are often rated highly, the operational side needs a serious tune-up.
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The clinic sends personal welcome videos to new patients, a unique touch that builds rapport despite the long waits.
✓ What Works Well
✗ Areas to Improve
Great doctor, but bring a book for the wait.
Staff needs better training in customer service.
Clinical results are worth the hassle for some.