HearingLife of Centralia WA
515 Harrison Ave, Apt 102, Centralia, Washington, 98531
Feedback for this location is mixed. Many patients appreciate the professional and thorough care provided by specific audiologists like Amy. However, there are recurring complaints about poor customer service, difficulty reaching the office, and issues with follow-up or repairs. Some patients feel the service has declined recently, while others have had consistently positive experiences. It seems to be a location where the experience depends heavily on which staff member you interact with.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a repair, ask for a clear timeline and follow up if you don't hear back; don't rely solely on the 800 number.
✓ What Works Well
- Professional and thorough testing
- Helpful and kind individual staff members
- Clean and welcoming environment
✗ Areas to Improve
- Inconsistent customer service
- Difficulty with phone communication
- Issues with repair follow-ups
- Why can't I get a call back?
- Are they in-network with my insurance?
- How long do repairs take?
Amy is wonderful, but the front desk is hit or miss.
I've had good experiences, but the communication is lacking.
I'll find somewhere else with better customer service.
- Category Health & Medical
- City Centralia
- State Washington
- Postcode 98531
- Country United States
readers daily.