Heart South Cardiovascular Group, PC
1022 1st St N, #500, Alabaster, Alabama, 35007
Patients are generally very satisfied with the medical care provided by the cardiologists at Heart South. The doctors are described as knowledgeable, caring, and thorough. However, there are significant complaints about the administrative side, including long wait times, poor phone accessibility, and billing issues. It's a place where the medical care is excellent, but the office operations can be frustrating.
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Use the patient portal for non-urgent communication, as phone lines are often overwhelmed.
✓ What Works Well
- Knowledgeable and caring cardiologists
- Professional and friendly medical staff
- Effective treatment plans
✗ Areas to Improve
- Long wait times for appointments
- Poor phone accessibility and communication
- Billing and insurance transparency issues
- Why is it so hard to get a call back?
- Are the billing practices reliable?
Great doctors, but the office staff is a headache.
I felt truly cared for by my provider.
The care is good, but the admin side is frustrating.
- Category Health & Medical
- City Alabaster
- State Alabama
- Postcode 35007
- Country United States
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