1220 E Frontage Rd, Owatonna, Minnesota, 55060
Heartland Animal Hospital in Owatonna is generally seen as a caring and professional clinic. Many pet owners appreciate the vets' expertise and the staff's compassion, especially during difficult times. However, there are recurring complaints about high prices, billing transparency, and occasional rudeness from the front desk, which can be a significant drawback for some clients.
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Always ask for a detailed estimate before any procedure to avoid billing surprises.
✓ What Works Well
✗ Areas to Improve
Staff treats pets like family
Great for both small and large animals
Some feel like they are being upsold