Health & Medical · Dentistry

Heartland family dentistry

8355 N Congress Ave, Kansas City, Missouri, 64152

Google Maps Updated: 14 May 2026
Authenticity Score: 89/100
About

Heartland Family Dentistry is highly praised for its professional, kind, and thorough care. Patients appreciate Dr. Nguyen's ability to explain procedures clearly and his gentle approach, which helps alleviate dental anxiety. While there are occasional complaints about billing and front-desk interactions, the majority of patients feel they receive top-notch, honest care.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
16
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 92/100
Admin Efficiency 60/100
Pro Tip

Ask for a detailed breakdown of costs before any major procedure to avoid billing surprises.

State-of-the-art equipment
Excellent for anxious patients
Pros & Cons

✓ What Works Well

  • Gentle and thorough care
  • Clear explanation of procedures
  • Friendly and professional staff

✗ Areas to Improve

  • Occasional billing disputes
  • Front desk can be defensive
  • Difficult to get appointments
Frequently Asked Questions
  • Why is the billing so confusing?
  • Are you accepting new patients?
User Feedback

Dr. Nguyen is the best

They really care about patients

Billing needs more transparency

Location Details
Street: 8355 N Congress Ave
Neighborhood: Kansas City
City: Kansas City
State: Missouri
Postcode: 64152
Country: United States
Location
8355 N Congress Ave, Kansas City, MO 64152
Quick Info
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