9300 Meadow View Dr, Lenexa, Kansas, 66227
Heartland Primary Care in Lenexa has a mixed reputation. Many patients love their pediatricians, especially Dr. Jorgenson and Dr. Black, and appreciate the thorough care and friendly staff. However, there are significant complaints about long wait times, poor administrative communication, and billing issues. Some patients feel that the practice has declined in quality post-COVID. It's a place where the clinical care is often excellent, but the administrative side can be a major source of frustration.
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Try to schedule your appointments for the first slot of the day to minimize wait times.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the front office is a mess.
I've been coming here for years and love the care.
Be prepared to wait.