8456 South, IN-109, Knightstown, Indiana, 46148
Heartland Vet Care is frequently lauded for its deep compassion, especially during end-of-life care for pets. Many clients feel the staff treats their animals like family and provides excellent educational support. While the medical team receives high praise, there is a vocal minority of clients who have had negative experiences with the office staff, citing rudeness and poor conflict resolution. Overall, the clinic is seen as a high-quality, caring facility that offers great value.
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The clinic is very popular; if you have an emergency, call early in the morning to secure a spot.
✓ What Works Well
✗ Areas to Improve
They treated my dog like their own.
The office staff needs better training.
Worth the drive for the quality of care.