HearUSA
Health & Medical · Audiology & Hearing Aids

HearUSA

900 Hendersonville Rd, Suite 105, Asheville, North Carolina, 28803

Google Maps Updated: 13 May 2026
Authenticity Score: 92/100
About

Patients are overwhelmingly positive about the care provided by Dr. Pencek and the front desk staff. The office is described as professional, efficient, and very accommodating for walk-ins or repairs. While most find the service spot on, a few users noted issues with corporate scheduling policies.

Review Summary
20
Most Relevant
17
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 77
Performance Scores
Medical Expertise 95/100
Admin Efficiency 82/100
Pro Tip

The office has a walk-in clinic for minor repairs, which is a huge bang for the buck for existing patients.

Same-day hearing aid fitting available
Highly rated for patient education
Pros & Cons

✓ What Works Well

  • Dr. Pencek is highly professional and kind
  • Quick and efficient hearing aid repairs
  • Welcoming front desk environment

✗ Areas to Improve

  • Corporate scheduling limitations
  • Occasional insurance billing confusion
  • Some frustration with appointment availability
Frequently Asked Questions
  • Do you offer walk-in hearing aid repairs?
  • How long does a hearing test take?
User Feedback

Dr. Casey is a gem and truly cares.

Betty at the front desk is super polite.

Great service, but corporate policies can be rigid.

Location Details
Street: 900 Hendersonville Rd, Suite 105
Neighborhood: South Asheville
City: Asheville
State: North Carolina
Postcode: 28803
Country: United States
Location
900 Hendersonville Rd #105, Asheville, NC 28803
Quick Info
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