Hecht Oral and Maxillofacial Surgery
127 Walnut Bottom Rd, Shippensburg, Pennsylvania, 17257
Dr. Hecht is highly regarded for his surgical skill and personal follow-up, with many patients praising his bedside manner. However, the practice faces significant criticism regarding its billing department and front-office communication. While the clinical outcomes are often spot on, the administrative hurdles and high consultation fees leave some patients frustrated.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Clarify all billing and insurance coverage details in writing before your procedure to avoid surprise costs.
✓ What Works Well
- Excellent surgical outcomes
- Personal follow-up calls from the doctor
- Comfortable office environment
✗ Areas to Improve
- Billing department issues
- High consultation fees
- Communication gaps with front desk
- Why is there a consultation fee?
- Does the office accept my insurance?
Dr. Hecht is a master of his craft
Billing is a headache
Staff can be dismissive of concerns
- Category Health & Medical
- City Shippensburg
- State Pennsylvania
- Postcode 17257
- Country United States
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