845 Shawnee Rd, Lima, Ohio, 45805
Heidt Veterinary Hospital has a long-standing reputation, but recent reviews indicate a decline in service quality and communication. While many clients still appreciate the compassionate care provided by certain doctors, there are significant concerns regarding front-desk professionalism, billing transparency, and emergency availability. The practice seems to be struggling with consistency.
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Always get treatment estimates in writing before proceeding with any major procedures.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the front desk is difficult.
They saved my pet's life.
Prices have increased significantly.