Heights Finance
1128 Columbus St, Ottawa, Illinois, 61350
Heights Finance in Ottawa receives mixed reviews. Many clients appreciate the friendly and helpful staff, particularly Dawn and Amanda, who are often described as professional and efficient. However, there are significant complaints regarding aggressive sales tactics, specifically persistent calls to extend loans. Some users also reported negative experiences with communication and unclear requirements for loan approval. It is a convenient option for some, but others find the process frustrating.
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Clarify all requirements, including whether your vehicle needs to be physically present, before arriving for your appointment.
✓ What Works Well
- Friendly and professional staff
- Fast and easy loan process
- Helpful in financial pinches
✗ Areas to Improve
- Aggressive sales calls
- Unclear loan requirements
- Occasional unprofessional behavior
- What do I need to bring for an auto repair loan?
- Can I change my payment date?
The staff was very helpful in a pinch.
The constant calls to extend my loan are annoying.
They didn't tell me I needed the car present for the loan.
- Category Financial Services
- City Ottawa
- State Illinois
- Postcode 61350
- Country United States
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