Helendale Dermatology & Medical Spa
Health & Medical · Dermatology

Helendale Dermatology & Medical Spa

500 Helendale Rd, Suite 100, Rochester, New York, 14609

Google Maps Updated: 13 May 2026
Authenticity Score: 70/100
About

This practice is highly polarizing. While many patients praise the clinical care and the beautiful facility, a significant number of reviews highlight issues with billing, administrative arrogance, and a perceived focus on cosmetic sales over medical care. It is a high-end practice that may not be the right fit for everyone.

Review Summary
20
Most Relevant
19
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 79
Performance Scores
Medical Expertise 75/100
Admin Efficiency 40/100
Pro Tip

Be clear about your medical needs and don't feel pressured to purchase cosmetic products.

Medical & Spa services
High-end facility
Pros & Cons

✓ What Works Well

  • Beautiful and clean facility
  • Some excellent providers
  • Comprehensive skin care

✗ Areas to Improve

  • Aggressive cosmetic upselling
  • Billing and administrative issues
  • Inconsistent provider bedside manner
Frequently Asked Questions
  • Are they pushy with products?
  • Is the billing transparent?
User Feedback

Great for aesthetics, questionable for medical.

Billing is a nightmare.

Some doctors are wonderful, others are dismissive.

Location Details
Street: 500 Helendale Rd, Suite 100
City: Rochester
State: New York
Postcode: 14609
Country: United States
Location
500 Helendale Rd # 100, Rochester, NY 14609
Quick Info
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