Helton Eye Care
1154 S Ripley Estates Drive, Versailles, Indiana, 47042
Helton Eye Care is highly regarded for its thorough and compassionate clinical care. Patients appreciate Dr. Helton's expertise and the friendly nature of the staff. However, the practice faces significant criticism regarding long wait times, poor phone communication, and occasional unprofessionalism from the front office. While the medical care is top-notch, the administrative experience is a major pain point for many.
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If you need your pupillary distance for online glasses orders, ask for it specifically during your exam, as the office may not provide it otherwise.
✓ What Works Well
- Thorough and knowledgeable doctor
- Compassionate and friendly staff
- Effective clinical care
✗ Areas to Improve
- Long wait times
- Poor phone communication
- Occasional unprofessionalism
- Why is the wait time so long?
- How do I get my pupillary distance?
Great doctor, but the office management needs improvement
Excellent clinical care
Frustrating communication with the front desk
- Category Health & Medical
- City Versailles
- State Indiana
- Postcode 47042
- Country United States
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