Hemant Chaparala, MD
2695 Old Winder Hwy, Suite 150, Braselton, Georgia, 30517
Dr. Chaparala is widely regarded as a highly intelligent and personable urologist who treats patients like family. Most patients feel comfortable and well-informed under his care. However, there are some complaints regarding front desk communication and occasional long wait times. The general consensus is that the quality of medical care outweighs the minor administrative hiccups.
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The office staff is very responsive to direct communication; don't hesitate to ask for clarification if the portal isn't updating.
✓ What Works Well
- Excellent bedside manner
- Clear explanations of treatment
- Compassionate care
✗ Areas to Improve
- Long wait times
- Occasional front desk rudeness
- Patient portal issues
- Is the doctor accepting new patients?
- How long is the typical wait?
- Does the office follow up on test results?
Dr. Chaparala is a hoot and knows his stuff.
The staff is very welcoming and kind.
Great medical care, but the portal needs work.
- Category Health & Medical
- City Braselton
- State Georgia
- Postcode 30517
- Country United States
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