Henderson Auto
Automobile · Auto Repair

Henderson Auto

9075 SW Burnham St, Tigard, Oregon, 97223

Google Maps Updated: 19 May 2026
Authenticity Score: 72/100
About

Henderson Auto is widely praised for its honesty, fair pricing, and thorough communication. Many customers feel like family and appreciate the shop's integrity, often noting that they don't push unnecessary repairs. However, there are some reports of condescending customer service and occasional disputes over repair quality or damage. Overall, it's a highly regarded local shop, but some customers have had frustrating experiences.

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We analyze 73 public reviews for Henderson Auto using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 75/100
Transparency 78/100
Pro Tip

They are very thorough with their digital reports; take the time to read them carefully.

Detailed digital reports
Family-owned business
Pros & Cons

✓ What Works Well

  • Honest and fair pricing
  • Thorough inspection reports
  • Friendly and family-like atmosphere

✗ Areas to Improve

  • Occasional condescending service
  • Disputes over repair quality
  • Some reports of poor communication
Frequently Asked Questions
  • Are they honest about repair needs?
  • Do they treat all customers with respect?
  • Is their pricing fair?
User Feedback

They saved me money by being honest.

Felt talked down to by the front desk.

Great communication via email.