Automobile · Auto Body Repair

Hendrick Collision and Pre-Owned Center Hickory

1171 Lenoir Rhyne Blvd SE, Hickory, North Carolina, 28602

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

Hendrick Collision and Pre-Owned Center has a very mixed reputation. Some customers have had great experiences with friendly staff and quick service, while others have reported significant issues with repair quality, communication, and pricing. It's a large chain, so experiences can vary, but it's worth reading recent reviews before booking.

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We analyze 72 public reviews for Hendrick Collision and Pre-Owned Center Hickory using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 55/100
Transparency 50/100
Pro Tip

Always get a written estimate and clarify what is included in the price before authorizing any work.

Chain Reliability
Mixed Customer Satisfaction
Pros & Cons

✓ What Works Well

  • Friendly staff when things go right
  • Convenient online booking
  • Open on weekends

✗ Areas to Improve

  • Inconsistent repair quality
  • Poor communication
  • High prices for some services
Frequently Asked Questions
  • Do they honor their warranties?
  • Why is the wait time so long?
  • Are they transparent about pricing?
User Feedback

Great service, very professional.

Had a bad experience, will not return.

Hit or miss, depends on the day.