22250 Providence Dr, # 500, Southfield, Michigan, 48075
Henry Ford Deighton Family Medicine in Southfield has a very divided reputation. While many patients love their specific doctors and appreciate the quality of care, there are widespread and severe complaints about the administrative staff, phone system, and appointment scheduling. Many patients feel disregarded and frustrated by the lack of communication and professionalism from the front office.
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Use the online portal for all communication; phone lines are notoriously difficult.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the office is a nightmare.
I love my doctor, but I'm leaving due to the staff.
Inconsistent and frustrating administrative experience.