Henry Ford Family Medicine - Mason
810 Hogsback Rd, a, Mason, Michigan, 48854
Patients generally love the medical providers here, often highlighting their patience and thoroughness. However, the office staff and billing department frequently draw fire for being unorganized or rude. It is a classic case of great doctors hampered by a frustrating front-office experience. If you can get past the scheduling hurdles, the care is spot on.
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Always ask for a receipt for your copay and double-check your insurance coverage before annual physicals.
✓ What Works Well
- Attentive and caring doctors
- Thorough medical explanations
- Trans-friendly environment
✗ Areas to Improve
- Rude or unhelpful office staff
- Billing errors and overcharging
- Difficult scheduling process
- How do I resolve a billing dispute?
- Are they accepting new patients?
Doctors are great, but the front desk needs training.
Billing is a total nightmare.
Megan is a fantastic provider.
- Category Health & Medical
- City Mason
- State Michigan
- Postcode 48854
- Country United States
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