Henry Ford Harper Family Medicine - St. Clair Shores
19901 E 10 Mile Rd, St. Clair Shores, Michigan, 48080
Patients generally appreciate the doctors at this practice, often citing their kindness and thoroughness. However, there are recurring complaints about the phone system and difficulty getting return calls, which can be a major source of frustration for patients needing timely care.
We analyze 67 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the patient portal for non-urgent requests to bypass the phone system.
✓ What Works Well
- Caring doctors
- Thorough exams
- Friendly clinical staff
✗ Areas to Improve
- Poor phone responsiveness
- Difficulty scheduling
- Occasional rushed visits
- Why can't I get a return call?
- Are they accepting new patients?
Great doctors, but the office is hard to reach.
They really care about their patients.
Phone system needs an upgrade.
- Category Health & Medical
- City St. Clair Shores
- State Michigan
- Postcode 48080
- Country United States
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