Henry Ford Medical Center - Columbus
39450 W 12 Mile Rd, Novi, Michigan, 48377
This medical center has a very mixed reputation. Many patients praise the knowledgeable and caring doctors and nurses, feeling well-cared for and supported. However, there are significant complaints about administrative issues, including difficulty scheduling, poor communication, and some negative experiences with front desk staff and billing. It seems like a place where the medical care is often excellent, but the administrative side can be a source of frustration.
We analyze 77 public reviews for Henry Ford Medical Center - Columbus using our data models and filter out spam to highlight only authentic feedback.
If you have trouble scheduling, try to be persistent and follow up with the office directly.
✓ What Works Well
- Knowledgeable and caring doctors
- Professional and friendly nursing staff
- Clean and organized facility
✗ Areas to Improve
- Difficulty scheduling appointments
- Poor administrative communication
- Billing and insurance issues
- How do I schedule an appointment?
- Why can't I reach anyone by phone?
- Do you accept my insurance?
The doctors are amazing and really listen.
Scheduling is a total nightmare.
Great care and very professional.
- Category Health & Medical
- City Novi
- State Michigan
- Postcode 48377
- Country United States
