Henry Ford Medical Center - Ford Road
5500 Auto Club Dr, Dearborn, Michigan, 48126
This medical center is a mixed bag. Many patients appreciate the professional and thorough care they receive from specific doctors and therapists. The facility is generally clean and well-organized. However, there are significant complaints about poor communication, long wait times, and rude or dismissive staff. Some patients feel their concerns are not taken seriously, and there are issues with billing and appointment scheduling. It is a large facility, so your experience may vary depending on the department.
We analyze 68 public reviews for Henry Ford Medical Center - Ford Road using our data models and filter out spam to highlight only authentic feedback.
Use the patient portal for communication and appointment scheduling to avoid long phone wait times.
✓ What Works Well
- Professional and thorough medical care
- Clean and well-organized facility
- Wide range of services
✗ Areas to Improve
- Poor communication and long wait times
- Rude and dismissive staff
- Billing and scheduling issues
- Why can't I get a call back?
- Why is the wait so long?
- Is this clinic reliable?
Great care, but the office is a mess.
Impossible to get help when you need it.
Caring staff, but the wait times are ridiculous.
- Category Health & Medical
- Neighborhood Dearborn
- City Dearborn
- State Michigan
- Postcode 48126
- Country United States
