Henry Ford Medical Center - Fraser
15717 15 Mile Rd, Clinton Township, Michigan, 48035
Patients are generally very happy with the medical care provided by the doctors, often describing them as caring, thorough, and professional. However, the office staff and administrative processes are frequent sources of complaint, with reports of long wait times, billing errors, and poor communication. It is a case of excellent clinical care hampered by administrative hurdles.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the patient portal for communication, but double-check all billing statements for accuracy.
✓ What Works Well
- Caring and thorough doctors
- Professional medical staff
- Clean and modern facility
✗ Areas to Improve
- Poor administrative communication
- Frequent billing errors
- Long wait times
- Are they accepting new patients?
- How do I get my records?
Love my doctor, hate the office staff
Excellent clinical care
Billing is a nightmare
- Category Health & Medical
- City Clinton Township
- State Michigan
- Postcode 48035
- Country United States
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