Henry Ford Medical Center - Howell
1225 S Latson Rd, Howell, Michigan, 48843
This medical center has a very mixed reputation. While some patients report positive experiences with specific doctors, many others complain about rude and unhelpful office staff, long wait times, and poor communication. Billing issues and scheduling errors are frequent points of frustration. It is a large facility, but the customer service experience is highly inconsistent.
We analyze 71 public reviews for Henry Ford Medical Center - Howell using our data models and filter out spam to highlight only authentic feedback.
Always keep records of your appointments and billing to avoid disputes.
✓ What Works Well
- Some excellent doctors
- Clean facility
- Convenient location
✗ Areas to Improve
- Rude and unhelpful office staff
- Long wait times
- Billing and scheduling errors
- Do I need an appointment?
- Do you accept my insurance?
- How do I get my results?
The doctors are great, but the staff is a nightmare.
Very inconsistent service.
Make sure to double-check your billing.
- Category Health & Medical
- Neighborhood Howell
- City Howell
- State Michigan
- Postcode 48843
- Country United States
