Henry Ford OptimEyes - Royal Oak
110 E 2nd St, empty, Royal Oak, Michigan, 48067
Henry Ford OptimEyes in Royal Oak is generally well-regarded for its thorough eye exams and professional staff. Patients appreciate the clean facility and the wide selection of frames. However, there are recurring complaints about long wait times, poor communication regarding lab times, and occasional unprofessional behavior from specific staff members. The experience is often described as efficient, but some find the pricing high compared to competitors.
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The facility is clean and professional, but be prepared for potential wait times and verify lab turnaround times.
✓ What Works Well
- Thorough eye exams
- Clean and modern facility
- Helpful and professional staff
✗ Areas to Improve
- Long wait times
- Poor communication on lab times
- High pricing
- How long does it take to get glasses?
- Is the exam thorough?
- Are the prices competitive?
Dr. Crane is excellent and thorough.
The staff is friendly and helpful.
Wait times are too long, and communication is poor.
- Category Health & Medical
- City Royal Oak
- State Michigan
- Postcode 48067
- Country United States
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