Henry Ford Primary Care - Rochester
1000 W University Dr, Suite 100, Rochester, Michigan, 48307
This practice is generally well-regarded for its medical care, with patients appreciating the thoroughness and kindness of the doctors. However, there are recurring complaints about administrative issues, including phone service, billing, and scheduling. It is a good choice for medical care, but patients should be prepared for potential administrative hurdles.
We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have billing questions, try to speak with the office manager directly rather than the general phone line.
✓ What Works Well
- Thorough and kind doctors
- Convenient location
- Professional medical care
✗ Areas to Improve
- Difficult phone service
- Billing and scheduling issues
- Inconsistent administrative support
- Is it easy to reach them by phone?
- Are the doctors thorough?
Great medical care, poor admin.
The doctors are very attentive.
Billing can be a headache.
- Category Health & Medical
- City Rochester
- State Michigan
- Postcode 48307
- Country United States
readers daily.