Henry Merola, MD
6 Lexington St, 2nd Floor, Waltham, Massachusetts, 02452
Dr. Merola is widely loved for his bedside manner and thorough care, but the practice is plagued by significant wait times and administrative issues. Patients often feel like they are waiting hours for their appointments. While the doctor himself is highly recommended, the office management and communication are frequent points of contention.
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Plan your day around a long wait; bring work or a book as appointments often run over an hour late.
✓ What Works Well
- Dr. Merola is kind and thorough
- Excellent patient-doctor relationship
- Compassionate care
✗ Areas to Improve
- Extremely long wait times
- Poor administrative communication
- Billing and referral errors
- Why is the wait time so long?
- How do I get my test results?
Worth the wait for the quality of care
Staff is often unprofessional
Dr. Merola treats patients like family
- Category Health & Medical
- City Waltham
- State Massachusetts
- Postcode 02452
- Country United States
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