Heritage Dental
9598 Palmetto Commerce Pkwy, Ladson, South Carolina, 29456
Heritage Dental is a popular practice with a strong reputation for clinical care, but it has recently faced significant criticism regarding administrative and billing practices. While many patients love the dentists and hygienists, others have reported feeling pressured into unnecessary treatments and frustrated by poor communication from the front office.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always get a second opinion before agreeing to expensive or extensive treatment plans.
✓ What Works Well
- Skilled and compassionate clinical staff
- Modern and clean office environment
- Good at managing dental anxiety
✗ Areas to Improve
- Aggressive upselling of services
- Billing and insurance communication issues
- Inconsistent front desk professionalism
- Why was I charged for this?
- Is this treatment really necessary?
Clinical staff is great, but the billing is a nightmare.
Felt pressured into unnecessary work.
Great care, but keep an eye on your account.
- Category Health & Medical
- City Ladson
- State South Carolina
- Postcode 29456
- Country United States
readers daily.