4001 Harrison Ave NW, Olympia, Washington, 98502
Heritage Family Medicine has a polarized reputation. Long-time patients often praise the personalized care and the accessibility of providers like Dr. Percy. However, recent reviews highlight significant administrative issues, including poor communication, billing errors, and abrupt clinic changes. The clinic's closure announcement has added to the frustration for many patients.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Verify your billing statements carefully, as administrative errors are common.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the office is a mess
Sad to see them go
Avoid due to billing issues