Heritage GMC Buick
930 East I-30 Frontage Rd, Rockwall, Texas, 75087
This dealership is very polarizing. Some customers have had excellent buying experiences, praising the friendly and helpful sales team. However, there are numerous and serious complaints about the service department, including poor communication, long wait times, and questionable repair practices. It's a place where many have had great experiences, but others have faced significant issues.
We analyze 76 public reviews for Heritage GMC Buick using our data models and filter out spam to highlight only authentic feedback.
Always confirm the 'out-the-door' price before driving out to the dealership.
✓ What Works Well
- Friendly and helpful sales staff
- Smooth and quick buying process
- Good communication during sales
✗ Areas to Improve
- Poor service department communication
- Long wait times for service
- Questionable repair practices
- Do they offer loaner cars?
- Is the online price the final price?
- How long does a routine service take?
Great sales experience, but service is lacking.
Avoid the service department if possible.
Great sales team, very professional.
- Category Automobile
- City Rockwall
- State Texas
- Postcode 75087
- Country United States
