Health & Medical · Primary Care & Dental

Heritage Health

1090 W Park Pl, Coeur d'Alene, Idaho, 83814

Google Maps Updated: 13 May 2026
Authenticity Score: 78/100
About

Patients are split on their experience here. Many praise specific doctors for being kind and thorough, especially in the dental department. However, a significant number of people report major issues with scheduling, long wait times, and poor communication from the front desk. Some feel the clinic has become too corporate and impersonal over time.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
20
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 65/100
Admin Efficiency 40/100
Pro Tip

If you have a choice, specifically request the dental team or Dr. Odom, as they consistently receive the highest praise.

High provider turnover
Mixed administrative reliability
Pros & Cons

✓ What Works Well

  • Some doctors are very caring and thorough
  • Dental department is often praised for being gentle
  • Affordable care options

✗ Areas to Improve

  • Scheduling is a total mess
  • Front desk staff can be rude or unhelpful
  • High turnover of medical providers
Frequently Asked Questions
  • Why do they keep changing my doctor?
  • How do I get a prescription filled without waiting a week?
User Feedback

The dental team is spot on for anxious patients

Scheduling is a headache

Some staff members need a reality check on customer service

Location Details
Street: 1090 W Park Pl
State: Idaho
Postcode: 83814
Country: United States
Location
1090 W Park Pl, Coeur d'Alene, ID 83814
Quick Info
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