Heritage Hill Dental | Dentist Downtown Grand Rapids | Dr. Matthew Lieto, D.M.D.
Health & Medical · General Dentistry

Heritage Hill Dental | Dentist Downtown Grand Rapids | Dr. Matthew Lieto, D.M.D.

255 Washington Street SE, Suite 4, Grand Rapids, Michigan, 49503

Google Maps Updated: 14 May 2026
Authenticity Score: 82/100
About

Heritage Hill Dental is well-regarded for its professional and compassionate care. Patients appreciate the modern office and the friendly staff. While most have great experiences, there are some recurring complaints about billing clarity and insurance network issues.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
15
Lowest

We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 86/100
Admin Efficiency 68/100
Pro Tip

Always confirm your insurance network status directly with your provider, not just the office staff.

Modern Tech
Compassionate Care
Pros & Cons

✓ What Works Well

  • Professional and compassionate care
  • Modern and clean office
  • Friendly staff

✗ Areas to Improve

  • Billing and insurance confusion
  • Strict cancellation policies
  • Occasional communication issues
Frequently Asked Questions
  • Are they in-network with my insurance?
  • What is the cancellation fee?
User Feedback

Great dental work

Very welcoming environment

Billing needs better explanation

Location Details
Street: 255 Washington Street SE, Suite 4
Neighborhood: Heritage Hill
City: Grand Rapids
State: Michigan
Postcode: 49503
Country: United States
Location
Lower Floor - West, 255 Washington Street SE, Ste. #4, Entrance, Grand Rapids, MI 49503
Quick Info
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