19010 Livernois, Detroit, Michigan, 48221
Heritage Optical has a long history in the neighborhood, but recent reviews suggest a decline in service quality. While some patients still have good experiences with the doctors, many complain about long wait times, rude staff, and issues with glasses orders. It seems like a hit-or-miss experience depending on who you deal with.
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If you need your prescription, ask for a printed copy before you leave the office.
✓ What Works Well
✗ Areas to Improve
Used to be great, but the service has really fallen off.
The doctors are fine, but the front desk makes me want to go elsewhere.
Pack your patience if you go here.