Heritage Urgent & Primary Care - Wake Forest
620 Dr Calvin Jones Hwy, #212, Wake Forest, North Carolina, 27587
This practice is highly polarized. Many patients praise the providers for their holistic and thorough approach, feeling truly cared for. Conversely, a significant number of patients report severe issues with administrative rudeness, billing disputes, and poor communication, leading to a feeling of being treated as a number rather than a person.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Clarify all costs and billing policies before any procedure to avoid unexpected charges.
✓ What Works Well
- Holistic approach
- Thorough providers
- Clean facility
✗ Areas to Improve
- Rude front desk
- Billing disputes
- Poor communication
- Why was I billed for this?
- How do I get a referral?
Great doctor, bad admin
Billing is a nightmare
Compassionate care
- Category Health & Medical
- City Wake Forest
- State North Carolina
- Postcode 27587
- Country United States
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