42002 Fox Farm Rd, Suites 200 & 201, Big Bear Lake, California, 92315
This clinic has a dedicated group of patients who appreciate the care from providers like Kellie Ploense and Cynthia Raymond. However, the administrative side is a major source of frustration, with long wait times, difficulty reaching staff by phone, and inconsistent follow-through. It's a place where the medical care is often good, but the office experience can be taxing.
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Be proactive with your follow-ups, especially for medications and referrals.
✓ What Works Well
✗ Areas to Improve
Great care, frustrating admin.
Compassionate and smart.
Efficient and friendly.