Health & Medical · Veterinary Clinic

Hermitage Animal Clinic

4231 Lebanon Pike, Hermitage, Tennessee, 37076

Google Maps Updated: 20 May 2026
Authenticity Score: 80/100
About

Hermitage Animal Clinic is a highly regarded local vet, with many clients praising the compassionate care and skilled doctors. However, there's a significant divide in experiences, with some clients feeling the clinic has become money-driven and less personal under new management. Communication issues, particularly with the phone system and front desk, are a recurring complaint. Despite this, many still trust them with their pets' lives.

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We analyze 79 public reviews for Hermitage Animal Clinic using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 50/100
Pro Tip

Be prepared for long hold times and try to schedule appointments well in advance.

Emergency Care
Wellness Checks
Pros & Cons

✓ What Works Well

  • Compassionate and skilled vets
  • Good emergency care
  • Friendly staff

✗ Areas to Improve

  • Poor phone system and communication
  • Perceived as money-driven
  • Inconsistent front desk service
Frequently Asked Questions
  • Do they offer emergency services?
  • Why is it so hard to reach them?
  • Are the prices fair?
User Feedback

They saved my pet's life.

Front desk is often rude.

Too focused on money.