Hermitage Primary Care - A Division of Summit Medical Group
Health & Medical · Primary Care

Hermitage Primary Care - A Division of Summit Medical Group

5653 Frist Blvd, Ste 236, Hermitage, Tennessee, 37076

Google Maps Updated: 13 May 2026
Authenticity Score: 68/100
About

This practice has a very divided reputation. Some patients love their specific providers and find the care excellent, while others report significant issues with administrative staff, billing, and rigid policies. The office seems to be struggling with the transition to a larger medical group, leading to frustration for long-term patients.

Our Review Process
20
Most Relevant
19
Newest
20
Highest
20
Lowest

We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 25/100
Pro Tip

Verify your insurance status directly with your carrier before your appointment, as the office's internal records may be outdated.

On-site lab services
Part of Summit Medical Group
Pros & Cons

✓ What Works Well

  • Some excellent, attentive doctors
  • Convenient on-site services
  • Clean facility

✗ Areas to Improve

  • Rude and unhelpful front desk
  • Billing and insurance issues
  • Rigid scheduling policies
Frequently Asked Questions
  • Do they accept my insurance?
  • Why is it so hard to get an appointment?
User Feedback

Great doctors, but the office staff is a nightmare.

They treat patients like numbers.

I'm looking for a new doctor.

Location Details
Street: 5653 Frist Blvd, Ste 236
Neighborhood: Hermitage
City: Hermitage
State: Tennessee
Postcode: 37076
Country: United States
Location
5653 Frist Blvd Ste 236, Hermitage, TN 37076
Quick Info
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